Shipping Policy

GENERAL SHIPPING RULES:

1.  All orders placed post 5:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per the given timelines.

2. Any order placed/booked on late weekend i.e. on Saturday post 5:00 pm will be automatically processed for dispatch on Monday or the Next Working day evening. There is no courier service or pickups on Sunday or any Government Holiday hence we have restricted dispatch timelines due to the limited shelf life of our products.

3. Orders booked during any festival month, might be a delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like shortage of stock, and overloaded shipments for delivery.

4. Shipping Details while booking should be correct and any delay in delivery due to wrong details will be the sole responsibility of the customer only.

5. Orders booked on the last two days of every Month will be processed for the dispatch/pick up on the next working day.

 

SHIPPING AND OTHER CHARGES:

1. The applicable shipping charge per order will be decided according to the Pincode while checking out. 

 

 GRIEVANCE CELL:

1. All product and shipping-related concerns will be entertained within 24 hours of delivery only.

2. Pictures of the concerned are a must.

3. All emails should mark to nanajifoodindustries@gmail.com.